The Iranian National [Organizational] Excellence Award
(INEA) has been awarded based on the assessments of the managerial approaches and systems in
organizations and their successful outcomes. The assessment is conducted by an elite group of
assessors according to the ‘Organizational Excellence Model’ – which
determines any organization’s status in terms of meeting the expectations of the
Since the introduction of the Organizational Excellence Model and the INEA to the Iranian
economy, many managers of the Iranian organizations have established the model and, as a result,
were enabled to achieve a proper framework for implementing the latest management methods within
their organizations, identify their own strengths and weaknesses, and take steps to plan and
execute improvement programs. .
All Iranian organizations and companies from various sectors (i.e., manufacturing, services,
health, education, and the public sector) are eligible to apply for the INEA, provided that they
- a. Conducted a self-assessment according to the Organizational Excellence Model principles;
- b. Implemented the improvement programs;
- c. Provided other preliminary arrangements.
The INEA objectives include:
- • Creating a competitive environment in order for the enterprises/organizations to
- • Encouraging enterprises to self-assess, and to identify their strengths/weaknesses;
- • Creating an atmosphere where enterprises can share their successful experiences.
The INEA assessors are generally selected from among managers and experts of different
organizations – Including the award applicants – that have opted for the
Organizational Excellence Model as a framework for managing their organization. This approach
has proven to be a superb platform for the organizations/enterprises to share their success
The active presence of the organizations and enterprises in the INEA process indicates that they
intend to compare themselves with others in order to take further steps towards organizational
excellence, increase their competitive power, raise sustainability, and achieve more
Relying on sixteen years of the INEA experience, IMI has provided an opportunity for Iranian
organizations from all economic sectors and different areas of activity to participate in the
INEA winner selection process, compare with others their achievements in establishing the latest
management systems within the Organizational Excellence Model, and also share their experiences,
findings, and knowledge.
This environment promotes the active presence of the Iranian top organizations, expands the
organizational learning, spreads the culture of organizational excellence in all Iranian
economic sectors and organizations, and leads them towards glory.
Applicants Assessment Process
All the applicant organizations are assessed by a team of assessors. To ensure the homogeneity of
the points given by these assessors, they all receive collective training.
The reports submitted by the organizations (the Excellence Declarations) is evaluated based on
the strengths and areas for improvement. After that, the assessment team visit the premises and
remove any ambiguities in the declarations and receive answers to their questions from the
Subsequently, the assessor team will convene a consensus meeting and reach a unanimous decision,
of which the IMI Secretariat will be notified. The Arbitration Committee will then make the
final decision on the of the applicant organization in terms of level of excellence.
After the due process, the applicant organization will be notified of the assessment result and
the final score by the Secretariat.
Finally, the official feedback report will be sent to the applicants by the Secretariat. At the
request of the applicant, the INEA Secretariat may also arrange a meeting for discussion between
the applicant and the assessors, solely for the purpose of clarifying the report; this is to
ensure that the applicants receive a valid, useful report, and not for the applicants to pose
their objections to their excellence score.
The award-winners are recognized at national level as model organizations/enterprises, and will
continue their cooperation with IMI in presenting their successful methods to future applicants.
This cooperation takes the form of scheduled group visits, as well as related seminars and